Prometric Reviews

The check-in process was awful. It felt disorganized from the start, and it took way longer than it should have. I can usually roll with a few delays, but this was just a mess and really set the wrong tone for the visit

The emails were clear and easy to follow. I’ve had experiences before where messages were confusing or missing details, so I really appreciated how straightforward everything was this time.

There was a small delay at first, which was a little ridiculous, but support jumped in and got it fixed really quickly. Overall, happy with how they handled it

this was such a frustrating experience. Prometric kept rejecting my ID even though it was clear, valid, and easy to read. I reached out to support, but they were slow to respond and didn’t really help. In the end, I lost my exam slot for no real reason

The test center was mostly clean, but I did notice some dust on the desks, and the bathroom could’ve used a little more attention. It wasn’t bad or anything, just kind of average. The staff was fine, but I guess I expected the place to feel a bit more maintained. It just felt...

They did end up resolving my issue, so I’ll give them credit for that. But it took kinda too many calls and a lot of waiting around to get there. Support seemed a little confused at times, which made the whole thing more frustrating than it needed to be. Not the worst experience ever, but definitely not great.

I didn’t have to wait long at all , which was a nice surprise .

I called phone support and they helped me out really quickly with no hassle at all. it was way easier than I expected. A friend had recommended them to me, and I’m glad I listened

The actual test was fine, but the security process at Prometric threw me off. They checked my pockets, sleeves, glasses, and a bunch of other stuff more than once. I understand they have to follow rules, but it felt a bit over the top, and the staff didn’t do a great job explaining things in a friendly way. It made me nervous before the exam even started, and it kind of made me question the overall quality of the test center experience.

I’m completely sure this was one of the most frustrating setups I’ve ever used. The mouse barely worked half the time, and the screen kept freezing like it had given up completely. I tried to be patient, but it was impossible to use without getting annoyed.

Signing up was easy—actually, really easy. The only thing is it ran a little slow at times, but overall it wasn’t a big deal.

The staff were really nice and professional. They got me checked in quickly and explained this and that well enough so I knew what was going on.

The room was noisy pretty much the entire time, and people kept moving around while I was trying to take my exam. I kept hoping it would settle down, but it never really did, which made it hard to concentrate. I just wish the environment had felt a bit more controlled and reassuring, especially during something as stressful as an exam

I mostly use Prometric to check my exam info, and the login has been dependable. It loads fast enough and usually remembers my details without any hassle. One random time it made me reset my password for no obvious reason, which was annoying, but after that it worked fine. Weirdly, I remember I was eating a banana at the time and got way more irritated than I should have. It’s not perfect, but it gets the job done

The remote proctoring kept freezing during my exam, and then it would randomly disconnect too. I’d be in the middle of trying to focus, then suddenly I’m dealing with getting back in instead of answering questions. Support wasn’t really much help either, which made it even more frustrating. I lost a lot of time, for something this important, it should just work.

I was a little worried I’d be waiting around forever, but my results actually came in on time. The whole process was smooth and didn’t add any extra stress for me.

I don’t remember booking through Prometric being this annoying before, but this time it was a mess. The site would show available exam times, then as soon as I clicked one, it would suddenly disappear. I had to keep refreshing and starting over, which got old really fast. I reached out to customer support, but they basically just told me to keep checking, so that didn’t really help. It used to feel a lot more straightforward, and for something as important as an exam appointment, the whole process shouldn’t take this much time or patience.

I swear, trying to get help from support felt like sending messages into a black hole. I emailed them and filled out the form, and then just sat there stressing for days before getting some super vague reply that barely answered anything. When it’s about an exam issue, that kind of delay feels like the end of the world. not helpful at all

My score report looked accurate to me, at least from what I could tell, and I didn’t notice any strange errors. I can’t really prove everything was perfect, but nothing jumped out as wrong. The only downside was that it took longer than I expected to show up, which made the waiting a bit stressful. Overall, not a bad experience, just not super smooth either.

The room felt cold, which made it a little hard to get comfortable. The chairs were okay for testing, nothing special but they did the job. Overall, it just felt...